My car was towed or booted and I think it was illegal
Nevada has a fast-track court hearing, held within 7 days of filing, that decides whether a private tow or boot was legal and who pays for it. You have 21 calendar days from the tow or boot to file.
What to do first
When a tow or boot is not allowed
Any private lot. The property needs a sign in plain view saying parking is banned or limited, and the sign has to show the police or sheriff's phone number (NRS 487.038(1)). The owner of the property, or an agent the owner authorized, has to sign a specific request for the tow. The tow company does not count as that agent, except under a contract at an apartment complex (NRS 706.4477(1)(a), (2)). A police officer can order the tow stopped (NRS 706.4477(1)(d)). Two exceptions: no sign is needed at a single-family home (NRS 487.038(4)), or when a car is in a disabled space without the right plate or placard (NRS 487.038(3)).
Paid parking lots. The lot cannot tow you within 24 hours after your paid time ran out. It also cannot tow you if, when you parked, nobody was there to take payment and there was no way to pay, or if the pay machine didn't give a ticket or time-stamped slip (this last rule doesn't cover government lots). If you could have bought a ticket and didn't, the lot can tow (NRS 487.037).
Apartments, condos and townhomes. A car can be towed only for a parking violation, for having no registration in Nevada or any other state, for blocking a fire hydrant, fire lane or disabled space, or for creating an immediate threat to residents' health or safety, such as parking in a space marked for a specific resident (NRS 706.4477(2)(b)). For a parking violation or no registration, a sticker with the date and time of the tow has to go on the car at least 48 hours ahead. The sticker can be skipped if your car already got one at the same complex for the same kind of reason, or 3 or more times there in the last 6 months (NRS 706.4477(2)(a)). A car cannot be towed just because its registration is expired, and the tow company cannot charge for a tow like that (NRS 706.4477(2)(c)).
Boots. A boot or wheel clamp is only allowed in a multilevel garage or parking structure run by or for a resort hotel with a nonrestricted gaming license. Each level needs a sign with the parking rules, a notice about this court procedure, the police or sheriff's number, and how to get the boot off and what it costs. Removal can cost no more than $100, and a car in a disabled space cannot be booted (NRS 487.0385).
Deadlines and limits
| What | Rule | Source |
|---|---|---|
| File your affidavit of complaint | Within 21 calendar days after the tow or boot | NRS 487.039(2)(a) |
| Hearing | No later than 7 calendar days after you file | NRS 487.039(4) |
| Size of the claim | Towing and storage costs of $15,000 or less | NRS 487.039(1)(c) |
| Storage charges | None until 48 hours after the car arrives and is logged in at the yard (after hours, the 48 hours start when the yard next opens) | NRS 706.4477(6) |
| Boot removal | $100 at most, all charges included | NRS 487.0385(2) |
Read off the Nevada Revised Statutes, chapters 487 and 706. Count calendar days, weekends included. If your complaint doesn't meet these requirements, the court can dismiss it, but you can still sue for damages separately (NRS 487.039(3)).
Who you have to name
- For a tow from private property: the property owner, the person lawfully in possession (like a tenant), or the owner's authorized agent who approved the tow, and the tow company.
- For a tow from a parking lot or garage: the operator of the lot who approved the tow, and the tow company.
- For a boot: the owner or person in lawful possession of the garage who approved it.
NRS 487.039(2)(b).
Forms
Where to file
What the judge can order
| If the judge finds the tow or boot was | Then |
|---|---|
| Legal | You pay the towing and storage (or the boot removal), and you get the car back once you pay. |
| Illegal | The person who approved the tow or boot pays, and the car is released to you, or the boot taken off, immediately. |
NRS 487.039(5). Take a certified copy of an order in your favor to the yard or the garage. They have to release the car or remove the boot right away (NRS 487.039(6)).
Free help
Good to know
This fast-track hearing is on top of your right to sue for damages, not instead of it (NRS 487.039(1)). If a tow company tows in violation of NRS 706.4477, or charges for a tow that section doesn't allow, you can sue the tow company for what it cost you, lost income included (NRS 706.4477(9)(b)). Every storage yard has to post a sign explaining this procedure and where to get free legal help (NRS 487.039(7)).