Cancel a door-to-door sale in Nevada: the 3-business-day rule
In plain words: if you signed up for something worth $25 or more from a salesperson at your home, or anywhere that isn't the seller's place of business, you can cancel in writing until midnight of the third business day after you signed. The seller must give your money back within 10 business days. Sundays and holidays don't count toward the three days.
Does the rule cover your sale?
- A sale, lease or rental of $25 or more, interest and charges included
- For personal, family or household use, including classes or training
- Made away from the seller's place of business, even if you invited them
- Deals negotiated earlier at the seller's store, or on an existing store charge account
- Sales done entirely by mail or phone with no other contact
- Cars, mobile homes, real estate, insurance, securities, and regulated utility service
- Repairs you called them out for (but extra goods they upsell you on are covered)
- A real emergency you called about, if you signed a handwritten, dated waiver
Counting the three business days
- Every day except Sunday and these holidays
- New Year's Day, Martin Luther King Jr.'s Birthday, Washington's Birthday, Memorial Day
- Independence Day, Labor Day, Nevada Day, Veterans Day, Thanksgiving Day, Christmas Day
- Signed on Wednesday, the day before Thanksgiving
- Thanksgiving doesn't count; Friday is day 1, Saturday day 2
- Sunday doesn't count; Monday is day 3
- Your notice must go out by midnight Monday
How to cancel
No cancellation form? The clock may not have run out
The seller must give you a completed receipt or contract in the language of the sales pitch, with the date, its name and address, and a bold notice of your right to cancel next to where you sign (NRS 598.240), plus the cancellation form in duplicate (NRS 598.250). It must also tell you out loud about your right to cancel (NRS 598.280). Leaving any of this out is a deceptive trade practice (NRS 598.2801). Send your cancellation anyway, and keep the paperwork you were given.
After you cancel
- Refund all payments you made
- Return anything you traded in, in as good condition as received
- Tell you whether it will pick up the goods or abandon them
- Cancel any security interest from the sale (NRS 598.250)
- Make the goods available at your home at reasonable times, in about the same condition
- Or follow the seller's return-shipping instructions, at its cost and risk
- If the seller doesn't pick them up or send instructions within 20 days, you may keep them
- The seller may keep a penalty only up to the smallest of these:
- 5% of the total price, $15, or your down payment
- The seller can't sell your note or debt to a finance company before midnight of the 5th business day after you signed (NRS 598.280(6))
The seller won't refund
- Refusing a valid cancellation or a refund is unlawful (NRS 598.280) and a deceptive trade practice (NRS 598.2801); complain to the Nevada Attorney General's Bureau of Consumer Protection
- If you paid by credit card, dispute the charge; steps are on returns, refunds and card disputes
- For the money back, see small claims in Las Vegas
Someone at the door asking for a holiday donation
That's a charity solicitation, not a sale. What a charity must tell you is on checking a charity in Nevada, and common door and phone tricks are on holiday scams.
Read 2026-11-05 from Nevada Revised Statutes on this house's law shelf: NRS 598.140 to 598.2801, including 598.150, 598.170, 598.180, 598.210, 598.230, 598.240, 598.250, 598.260, 598.280 and 598.2801 (chapter 598, Rev. 4/15/2026).