Utilities

Power outage in Las Vegas

Your electric utility, not the county, is who fixes an outage. If keeping the bill paid is the real problem, that has a separate, verified answer below.

What to do first

1. Report the outage to NV Energy, Clark County's electric utility — not to this site or to the county. They run the outage map and restoration updates.

2. If anyone in the home depends on powered medical equipment, or the heat is dangerous, that's an emergency — call 911, or get to a cooling center if one is open.

3. If the outage is because your bill is unpaid, not storm damage, Nevada runs energy assistance with an emergency track for a shutoff. See the facts below — the income line is read and exact, even though this desk hasn't pulled the application channel yet.

What's actually verified

Nevada's energy assistance income line is 150% of the federal poverty guideline — for a household of 4, that's $49,500 a year. NRS 702.260, NAC 702; 2026 HHS poverty guideline, Federal Register 2026-00755, read 2026-10-20. Programs built on this income line carry an emergency track specifically for a disconnection.

Not yet read by this desk: NV Energy's own outage-reporting number or map link, and the exact office or hotline that runs Nevada's energy assistance intake. Call 211 for either in the meantime — it is a verified, live referral line for utility help.